Phishing alert – protect yourself from online scams

Phishing scams are getting more sophisticated. Staying alert to common threats and increasing your awareness is crucial for businesses operating online – especially during peak shopping seasons when online activity is at its highest.

Here are some tips to avoid getting caught out by a phishing scam.

What is phishing?

Phishing is a type of cyberattack where victims receive an email or text message from what they think is a trusted source, but is actually a clever fake designed to trick them into sharing sensitive information like usernames, passwords, credit card numbers, or other confidential data. This data can then be exploited for fraud, identity theft or other malicious purposes.

How to identify a phishing scam

Phishing emails are easy to spot if you know what to look for. Keep an eye open for:

  • Spelling mistakes or bad grammar
  • An unfamiliar or strange sender email
  • A strange URL
  • A sense of urgency to take action
Email Security Agency South Africa
WDA Digital – BW – Email Phishing Scam

How to protect yourself from phishing

  • Be suspicious of urgent requests
  • Don’t open unexpected attachments or follow links
  • Never send personal or financial information via email
  • Use two-factor authentication
  • Educate your team on how to identify a phishing email
  • Put email spam filters in place
  • When uncertain, confirm directly with your provider

What to do if you have fallen for a phishing scam

If you have fallen victim to a phishing attack, here are some immediate steps you should take:

  • Change any passwords that were affected
  • Run a virus scan to ensure your device hasn’t been infected with Malware
  • Report the attack to the business the email pretended to be from
  • If your credit card details were compromised, cancel them immediately and call your bank’s fraud support line
  • Enable two-factor authentication as an extra layer of security
  • Review your credit card and bank account statements
  • Contact the authorities. is South Africa’s national fraud and internet crime reporting centre

Remember, most companies will never ask for your personal information via email.

We also offer Cyber Security Services to companies and individuals. Get in touch if you need more information.


JAX · 14th November 2023 at 12:34 pm

Cool article, thanks for this, will share with my folks.

Dirk van Staden · 14th November 2023 at 2:15 pm

With AI it is becoming even more difficult to spot these scams. There are also a few ads on YouTube now (from Elon Musk) which are all scams. So sad people do this every day.

    WDA Digital · 16th November 2023 at 6:41 pm

    Yes, it is crazy what you can do with AI nowadays. There are some tools you can use to check for AI generated content to detect which language models that specific AI used. We will create a post on that soon

Thabo Carew · 15th November 2023 at 1:34 pm

Thanks for the link. It is such a problem. We get 100’s of emails every day with people being scammed. This article will help a lot of folks because you can usually pick up via one of these points if it is a fake. Usually the senders email.

    WDA Digital · 16th November 2023 at 6:43 pm

    Hi Thabo, cool, yes it is quite a bog problem, especially for older folks. They start panicking when they see a threatening email and they click on links to “sort out the problem”

Samantha · 15th November 2023 at 10:28 pm

Thanks for the article, I am so scared for my parents. Unfortunately these scammers go for the older generation not really knowing. I will show this to my mom/ It will help a lot. Thanks again

    WDA Digital · 16th November 2023 at 6:45 pm

    You are welcome. It is sad that we have to do this with our parents but it surely helps. I did the same with mine.

Jaco Horn · 16th November 2023 at 6:25 pm

Great article and really spot on with the things to look out for. So many people still get caught.

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