Did you know that you can access your email via any web browser from anywhere on any device. All you need to do is browse to www.mail.yourwebsite.co.za.

If you are setting up your new email account on any of your devices you can follow the below steps.

1. Launch Apple Mail.

2. From the toolbar at the top, select File and then Add Account.

Apple Mail Setup

Apple Mail Setup

3. Enter your name (which will appear the “From” field in your emails), email address and password, then click Continue 

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Incoming Server Settings

4. Complete the information:

  • Account Type should be POP
  • Description (optional) e.g. WDA MAIL
  • Incoming Mail Server is mail.yourwebsite.co.za
  • User Name is your full email address
  • Password is your password (as supplied)

5. Apple Mail will now test the connection to the specified mail server. Once this is complete, click Continue.

Apple Self Help

Incoming Mail Security

6. When the Incoming Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

Apple Self Help

Outgoing Server Settings

7. Enter the outgoing mail server and ensure that the Use Authentication checkbox is ticked.

8. Enter your username and password (if these fields are not automatically populated) then click Continue.

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Incoming Mail Security

9. When the Outgoing Mail Security screen appears, leave Use Secure Socket Layer unticked and click Continue.

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Account Summary

10. View the account summary and click Create. Ticking the Take my account online checkbox will ensure that your account is activated immediately.

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You have completed your account setup

11. Your Mac mail program should now be set up to send and receive mail, however, to avoid issues in future, continue with these tweaks:

Select Preferences menu

12. Click on the Mail menu and then click Preferences.

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Check account settings

13. Click on the Accounts tab and select the relevant account.

On the Account Information tab all settings should be correct

6. Click on the Outgoing Mail Server (SMTP) drop down menu.

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Edit SMTP Server List

7. Select “Edit SMTP Server List…” from the drop down list.

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Confirm SMTP Server

8. Select your SMTP server from the list.

9. Confirm that your Server Name is entered correctly.

10. Select the Advanced tab.

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Confirm Advanced SMTP Settings

11. Ensure that your settings look like the settings shown in the screenshot above.

12. Your email account should now be configured correctly.